The Incredible Medicine of Movement

exercise with ball

What You Need to Know

  • The name of your Extended Healthcare Provider
  • Your ID # / Policy # (Usually Found on your Benefit Card)
  • Your relationship to the Policy Holder (Self, Spouse, Parent, etc)
  • If you have Secondary Coverage from a spouse / parent / etc.
  • The date of your accident / your current injuries
  • If you were referred by a physician


What You Need to Bring

1. Benefit Card

2. A Doctor’s Referral (If referred by a physician)

3. A valid credit card to keep on file


Frequently Asked Questions

When Do We Bill?
We bill your plan during every visit to our office so please ensure to take a copy of your submission upon leaving.

If Your Plan Only Covers a Percentage of your claims:
You are still eligible for direct billing! We are able to bill the allowed percentage of your treatment online. Please note that the remainder of your balance must be settled up at the end of your visit.

If Your Extended Healthcare Provider is not on the List:
Don’t worry! More health care plans are always being added. Stay tuned for future announcements as more providers become available for direct billing!

If Your Claim is Denied:
If your direct billing claim is denied, we ask that your account balance is paid at the end of your visit. The front desk staff will let you know if your claim was denied before you leave.


Clinic Address

Elements Physical Therapy
379 Church St
Suite 102
Markham, ON
L6B 0T1

Jennifer Hicke


M: 675-456-5678

Working Hours

Monday 9:00 am - 6:00 pm
Tuesday 9:00 am - 6:00 pm
Wednesday 9:00 am - 6:00 pm
Thursday 9:00 am - 6:00 pm
Friday 9:00 am - 6:00 pm
Saturday 9:00 am - 6:00 pm
Sunday 9:00 am - 6:00 pm

© 2020 Elements Physical Therapy . All rights reserved.